Sidephone

Steps to fix missing or delayed notifications on Sidephone, including background permissions, battery optimization, and limits caused by the device being de-Googled.

Notifications not arriving

Ability to reconfigure a Sidephone that had its password forgotten.

Recovering a lost PIN code or password

Restart or force reboot a Sidephone when the screen is frozen, unresponsive, or behaving unexpectedly.

Restart or force reboot Sidephone

Fix problems when a supported app fails to install, or reports compatibility errors on Sidephone.

App not compatible or won’t install

What to do if you encounter an error with keypads connecting to Sidephone.

Certain keys not responding

What to do if you encounter an error connecting to App Packs or adding apps through the App Library.

Error connecting to an App Pack

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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