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Check for software updates

How to check for software updates and update installed apps.

Summary

System updates can be installed by going to Settings > System > Updater and following the on screen prompts with at least 30% battery. App updates can be found by going to App Library > Updates.

Steps to Update OS

  1. Sidephone updates are applied as over-the-air updates and found in Settings > System > Updater

  2. Follow on-screen prompts to install the software. Please do this with at least 30% battery

Steps to Update Apps

  1. Open App Library

  2. Go to the 'Updates' tab

  3. Click and install available updates that appear

Considerations

  1. Being on Wi-Fi is preferred to ensure a full and quick download of new updates

  2. On occasion a prior OS version may be cached and prevent updating to the latest system update.

    1. If you encounter a issue downloading or installing a software update, close the 'Settings' app and restart the phone.

    2. Once the phone has been restarted, return to Settings > System > Updater to see the latest update available.


When to Contact Support

Please contact [email protected] if the device fails to install the update.

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