Summary
Use the on-screen keyboard’s hide keyboard button to dismiss the on-screen keyboard.
Steps
Look for the hide keyboard icon (down-arrow) at the bottom left of the keyboard
Tap it once to dismiss the keyboard
Considerations
The keyboard will reappear whenever you tap a text field
In some apps (messaging or search), the keyboard may reopen automatically
During certain system prompts, the keyboard may be mandatory and cannot be dismissed
Other ways to hide the on-screen keyboard include:
Tapping anywhere outside the text field you were typing in
Pressing the Back button (on-screen or physical, depending on your navigation style)
When to Contact Support
Create a support ticket if the keyboard cannot be dismissed in any app using Back, tapping outside, or the Hide keyboard button.
What to Collect for Support
The app where the keyboard will not hide
Whether you are using buttons or gesture navigation
Whether a Hide keyboard icon appears on the keyboard
Whether tapping outside the text field works
Sidephone OS version or date of last update